Dear Passengers,

If your flight was disrupted due to COVID-19 please don't fill a claim. Make sure the airports you used to go were operational or not.

For example:

Tirana Airport (TIA) reopened on 15/06/2020
Pristina Airport (PRN) reopened on 28/06/2020
Skopje Airport (SKP) reopened on 01/07/2020
Ohrid Airport (OHD) reopened on 01/07/2020
Podgorica Airport (TGD) reopened on 08/06/2020
Tivat Airport (TIV) reopened on 08/06/2020

Thank you for your understanding!

Has your flight been delayed or cancelled?
You may be entitled to up to €600 of compensation in case your flight has been delayed, cancelled or if you have been denied boarding in the last 6 years


What happened?
How long was the delay of your arrival to the final destination?

How many days before the departure did the airline inform you about the cancellation?...


How many days before the departure did the airline inform you about the cancellation?...


Missed Flight


How long was the delay of your arrival to the final destination?

Were you offered an alternative flight?

How long was the delay of your arrival to the final destination?



in accordance with the legislation of the EU261 and Turkey